Terms and conditions

Return policy : 

Not happy with your purchase? Don't worry, we're here to help! To return your item, just follow these simple steps:

1. Make sure your item is in the same condition you received it- unused, undamaged, and packed in the same packaging.
2. Keep your proof of purchase handy - this includes the invoice and verification email.
3. Ship the package back to us at the address provided. Please note that shipping costs are non-refundable and will be at your expense.

Once we receive your package, we'll check the condition of the item. If it's all good, we'll issue a refund to your original payment method.

Still feeling unsure? Reach out to us anytime for help!

 

Prices, Shipping & Delivery policy : 

We'll ship your purchased items within 10 business days of your order. However, please note that it may take up to 5 weeks for your delivery to arrive due to postal services.

If you haven't received your purchase after 4 weeks, kindly notify us with your order number. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. Make sure to check with your country's customs office to find out any additional costs before bidding or buying.

Lastly, please don't forget to include your post-code when you place your order!

 

Privacy policy :  

We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our website or services.

Personal information:

This may include your name, email address, phone number, and shipping address.

Payment information:

We collect payment information to process transactions, which may include your credit card number, expiration date, and billing address.

Order information:

We collect information about the products you order, including the product name, price, and shipping information.

How We Use Your Information?

 We use your information to provide our services and improve our website. Specifically, we use your information for the following purposes:

 - to process and fulfill your orders

- to communicate with you about your orders or customer service inquiries

- to personalize your experience on our website

- to improve our website and the services we offer

- to send you promotional and marketing communications (if you have opted in to receive them) Information

Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with our trusted service providers who help us operate our business, such as payment processors or shipping providers. We may also share your information with law enforcement or other government agencies if required by law or to protect our legal rights.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. After this time, we will securely delete or anonymize your data.

Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw your consent to receive marketing communications at any time.

 

Thank you!